Flights get canceled; it’s an inherent part of travel. Sometimes it’s just one flight due to a labor shortage, other times it’s hundreds of flights after a computer malfunction. When it happens to you, what should you do first?

If we booked your flight, then our first call should be to us. We’ll handle not only rebooking your flight, but we can also notify any airport transportation services and hotels we might have booked for you at your final destination. We can also get you into a nearby hotel if you need to stay overnight.

If you booked the flight on your own, it’s wise to act fast when your flight is canceled. If you’re at the airport, find the airline’s service desk and join the queue that’s surely gathering there. While in line, quickly find and review the airline’s cancellation policy to make sure you know what you’re entitled to. The Department of Transportation requires airlines to provide a full refund in many cases.

While you wait, you can also contact an airline representative via phone or social media to rebook your flight quickly. Pro tip: most people will call the airline’s U.S.-based number, so find an international number for your airline in Canada, Mexico or England to possibly reach an agent sooner. They’re all working with the same reservation system, so international agents can assist you just as well as the agents at the desk.

If the line is too long, look for a self-service kiosk to scan your boarding pass. Many kiosks have the functionality to switch your flight then and there. The quicker you handle this problem, the faster you can secure new seats and keep your vacation on track.

1.  ROLL YOUR CLOTHES  

Instead of folding your clothes, tightly roll them as it will save space in your suitcase and helps prevent wrinkles.

2.  PACK A REUSABLE WATER BOTTLE

Stay hydrated and save money by bringing a reusable water bottle. Fill it up at airports or public water fountains to avoid buying bottled water.

3.  SCAN IMPORTANT DOCUMENTS

Before your trip, scan your passport, identification and insurance. Save digital copies in secure cloud storage or save them on your notes app for easy access in case of loss or theft.

4.  BRING A PORTABLE CHARGER

Keep your devices charged on the go by carrying a power bank. It is especially useful during long flights or when you’re out exploring all day.

5.  DOWNLOAD OFFLINE TRAVEL DOCUMENTS AND MAPS

All our clients receive electronic copies of their travel documents, which can be accessed on and off-line. Also, to avoid getting lost or using data abroad by downloading offline maps of your destinations. Apps like Google Maps allow you to save maps for offline use.

6.  RESEARCH LOCAL CUSTOMS AND ETIQUETTE:  Familiarize yourself with the customs and etiquette of your destination, which will help you show respect to the local culture and avoid any unintended offenses.

7.  TAKE TIME TO RELAX:  While it is important to make the most of your time while traveling, it is also important to take breaks and allow yourself time to relax and recharge.

Cancun and the sun-drenched Riviera Maya lie at the heart of the Yucatán Peninsula in sunny, southeast Mexico.

Cancun’s stunning coral sand beaches, luxury vacation spots and crystal-blue seas, combined with the natural wonders and impressive Mayan ruins of the Riviera Maya, make this an ideal vacation spot for those in search of sunshine, water sports, history, and fun.

Located just two hours south of Miami, the Dominican Republic feels worlds away. Surrounded by translucent turquoise seas and covered with lush mountains and rainforests, this second-largest Caribbean country offers almost 1,000 miles of tropical coastline.

Nestled amid Mexico’s sun-blessed west coast, beautiful Puerto Vallarta and Riviera Nayarit, its tropical neighbor to the north, offer slices of paradise just waiting to be explored.

These two destinations are connected by a bridge across the Río Ameca, which forms a natural distinction between the Mexican states of Jalisco and Nayarit.

Puerto Vallarta and Riviera Nayarit share a common bond of sunny shores, picturesque ports, and unforgettable sunsets.

• We are dedicated to you and finding you the right destination and experiences for your travels. Traveling is unique to each person, family and group.   We take the time to listen and learn about what you want from your travels and then use our expertise, experience and knowledge to find just the right fit for you!
• We can assist and advise you with all your travel needs:  finding the right destination, flights, accommodations, transportation as well as tours and experiences.  

• Unlike impersonal on-line booking websites, we are personally invested in ensuring that your travels are all that you want and need them to be.
• We spend hours gaining expertise, knowledge and first-hand experience that can take your travels to the next level.
• We are not loyal to certain brands or resort/hotel chains. Our focus is learning about and then finding you the best options for your travels!

Fill out our travel questionnaire and book a telephone consultation with me so that I may learn more about your upcoming travel.

Let's Chat! During our telephone consultation, I will learn more about your upcoming travel and your travel style. We will discuss where you want to go and what you want to experience as well as where you have been and what you loved (and did not love) about those experiences.

After our consultation, I will send you a trip proposals and, together, we will work to make it exactly what you want! 

While we finalize all the details of your trip, please enter your information into our database so that we have all the necessary information to book your trip!

Once you have approved your travel, we will book all your travel arrangements!  Check out our travel tips!

Between booking and travel, we will be there to answer any questions, book any tours or excursions you may want and address any travel issues (like flight changes) that may arise.  Plus, we will electronically send travel documents that include the details of your travels about four weeks prior to travel!  Be sure to check out our packing tips!

Time to go!  More than ever, we are so grateful that you entrusted us with your travels!  Please do not hesitate to contact us if we can be of any assistance.